Legal notice

EXCELLENCENUTS®️

LEGAL NOTICE & WEBSITE DISCLAIMER

Last Updated: August 22, 2026

Welcome to ExcellenceNuts®️.

This website is owned and operated by Shri Laadli Ventures LLP under the trade name ExcellenceNuts®️.

This Legal Notice & Website Disclaimer should be read together with our Terms of Service, Privacy Policy, Shipping & Delivery Policy, and Customer Complaint, Product Quality & Resolution Policy.

By accessing, browsing or using this website, you acknowledge that you have had an opportunity to review these policies. Nothing in this Legal Notice is intended to exclude or restrict any rights or protections that cannot legally be excluded or restricted.

1. Business Information

Trade Name: ExcellenceNuts®️
Operated by: Shri Laadli Ventures LLP

Business Address:
F 107, Industrial Area, Gopal Pur,
Sikandrabad, Uttar Pradesh – 203205, India

Phone: +91 74096 34935
Email: info@excellencenuts.com
GSTIN: 09AFEFS0863C1Z3
FSSAI Licence No.: 12726999000422

The applicable manufacturer, packer, marketer, distributor or brand-owner information for a particular product will be provided on the product packaging and/or product listing as required by applicable law.

2. Nature of Our Business

ExcellenceNuts®️ is a food and FMCG brand offering dry fruits, nuts, snacks and related food products.

Our products and business operations are carried out in accordance with the applicable food-safety, quality, packaging, labelling and consumer-protection requirements relevant to our operations.

The specific role of the relevant entity in relation to a particular product, including manufacturer, packer, marketer, distributor or brand owner, may vary depending on the product and supply arrangement and will be identified where required by applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions and information published on our website are accurate and current.

This may include:

Product name
Ingredients
Allergen information
Nutritional information
Net quantity
Product images
Storage instructions
Best Before/date-marking information
Product specifications
Country of origin, where applicable
Other mandatory product information

Food products may naturally vary in colour, size, shape, texture and appearance.

Product packaging may also change from time to time due to design updates, regulatory requirements, packaging improvements or operational reasons.

The physical product packaging supplied with your order should be treated as the primary reference for product-specific information, particularly ingredients, allergens, storage instructions, batch/lot information and date marking.

4. Food Safety & Allergen Information

Customers should carefully review the product label before purchasing or consuming any product, particularly if they have:

Food allergies
Dietary restrictions
Specific nutritional requirements
Medical or dietary conditions requiring particular restrictions

Customers should not rely solely on website descriptions when determining whether a product is suitable for their individual dietary requirements.

Applicable ingredient and allergen information will be provided on the product packaging and through relevant product information.

If you have a serious food allergy or dietary restriction and require clarification regarding a product, please contact us before placing an order.

5. Product Claims & Advertising

We aim to ensure that product descriptions, nutritional information, advertising materials and other claims published by ExcellenceNuts®️ are accurate and appropriately presented.

Any claim concerning:

Nutrition
Health
Quality
Origin
Ingredients
Certifications
Product characteristics
Functional benefits

should be understood only in the context in which it is presented and should not be interpreted as medical advice, diagnosis or treatment.

We do not intend to represent our food products as a substitute for medical treatment or professional medical advice.

We may correct, modify or remove product claims or content where required by law, regulation, product changes or updated information.

6. Product Quality & Natural Variations

As our products may include agricultural and natural food products, reasonable variations may occur in:

Size
Shape
Colour
Texture
Appearance
Taste

Such natural variations do not necessarily indicate a product defect where the product continues to meet applicable quality and safety requirements.

Where a customer believes that a product has a genuine quality or safety issue, the matter should be reported promptly in accordance with our Customer Complaint, Product Quality & Resolution Policy.

7. Batch Traceability

Food products supplied by ExcellenceNuts®️ may carry batch/lot numbers, manufacturing information, date marking and other traceability information as applicable.

Customers should retain the original packaging wherever reasonably possible if they have a product-quality complaint.

Such information may assist us in identifying:

The relevant production batch
Manufacturing records
Quality-control records
Packaging records
Distribution information
Other relevant information required for investigation

8. Product Recall & Withdrawal

If ExcellenceNuts®️ or the relevant responsible food business becomes aware of a potential food-safety or regulatory concern relating to a product or batch, appropriate investigation and corrective action may be undertaken.

Depending on the circumstances, such action may include:

Product investigation
Batch-level review
Product withdrawal
Product recall
Customer notification
Replacement of affected products
Corrective and Preventive Action (CAPA)
Regulatory communication where required

Any recall or withdrawal will be conducted in accordance with applicable laws, regulations and food-safety procedures.

Customers are expected to reasonably cooperate with any genuine product recall or withdrawal communication.

9. Website Information & Accuracy

We make reasonable efforts to keep the information on this website accurate and updated.

However, the website may occasionally contain:

Typographical errors
Pricing errors
Product availability errors
Outdated information
Technical errors
Incorrect or incomplete information

We reserve the right to correct or update website information where necessary.

If an error materially affects an order, we may contact the customer and provide an appropriate resolution in accordance with applicable law and our policies.

10. Product Availability

Products displayed on our website are subject to availability.

We may:

Change product availability
Discontinue products
Modify packaging
Update specifications
Limit order quantities
Correct product listing errors

If an order cannot be fulfilled after payment has been received, we will provide an appropriate resolution in accordance with applicable law and our applicable policies.

11. Pricing & Promotional Offers

We make reasonable efforts to ensure that pricing and promotional information displayed on the website is accurate.

However, technical, typographical or system errors may occasionally occur.

Promotional offers may be subject to separate eligibility requirements and promotional terms.

Where an obvious pricing or listing error materially affects an order, we may contact the customer before processing the order or provide an appropriate resolution as permitted by applicable law.

12. Intellectual Property

All intellectual property appearing on or forming part of this website, including:

ExcellenceNuts®️ name
Logos
Trademarks
Product names
Packaging designs
Product photographs
Graphics
Website design
Text
Videos
Marketing materials
Original content

belongs to ExcellenceNuts®️, Shri Laadli Ventures LLP or the applicable rights holder.

No part of this website may be copied, reproduced, modified, distributed, republished or commercially exploited without appropriate authorization.

13. Third-Party Services

Our website may use third-party services, including:

Shopify
Shiprocket
Payment processors
Courier and logistics providers
Analytics services
Advertising platforms
Technology providers
Social-media services

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent privacy practices, systems or operations of third parties to the extent they operate independently from us, except where applicable law provides otherwise.

14. Shipping & Delivery

Shipping and delivery are governed by our Shipping & Delivery Policy.

ExcellenceNuts®️ uses Shiprocket and associated courier/logistics partners to facilitate shipment processing, courier selection, tracking and delivery.

Delivery estimates are not guaranteed delivery dates and may be affected by courier operations, weather, public holidays, customs, regulatory restrictions or other circumstances beyond our reasonable control.

15. Customer Complaints & Product Quality

If you receive a product that is:

Damaged
Tampered with
Incorrect
Defective
Expired
Otherwise unsuitable

please contact us promptly.

Customers should retain the product, original packaging and relevant batch information wherever reasonably possible.

Complaints will be handled in accordance with our Customer Complaint, Product Quality & Resolution Policy.

Where appropriate, we may conduct an internal investigation and may request photographs, videos, batch information, product samples or other reasonable information necessary to assess the complaint.

16. Food-Safety & Regulatory Compliance

ExcellenceNuts®️ operates in accordance with applicable food-safety, labelling, packaging, advertising, consumer-protection and other regulatory requirements relevant to its operations.

Where a specific regulatory requirement applies to a product, the applicable product label, packaging and regulatory information will govern the relevant product information.

Nothing in this Legal Notice is intended to waive or exclude any mandatory regulatory obligation.

17. Website Availability & Security

We make reasonable efforts to maintain the availability and security of our website.

However, we do not guarantee that the website will always be:

Available
Uninterrupted
Error-free
Completely secure
Free from technical issues

Temporary interruptions may occur because of maintenance, upgrades, technical problems, cyber incidents, third-party service failures or circumstances beyond our reasonable control.

18. External Websites & Links

Our website may contain links to third-party websites, applications or services.

We do not control the content, security or privacy practices of independent third-party websites.

Customers should review the applicable terms and privacy policies of third-party services before using them or providing personal information.

19. Limitation of Responsibility

To the extent permitted by applicable law, ExcellenceNuts®️ and Shri Laadli Ventures LLP will not be responsible for losses arising solely from circumstances beyond our reasonable control.

This may include certain:

Internet disruptions
Third-party service failures
Courier delays
Technology failures
Natural events
Government restrictions
Customs delays
Other unforeseeable circumstances

Nothing in this section excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

20. No Exclusion of Consumer or Food-Safety Rights

Nothing in this Legal Notice is intended to:

Exclude mandatory consumer rights
Exclude mandatory food-safety obligations
Prevent a customer from exercising a lawful remedy
Override applicable law
Limit any right or liability that cannot legally be limited

Where applicable law provides customers with greater rights or protections than those described in this Legal Notice, the applicable law will prevail.

21. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory consumer-protection, food-safety and other legal requirements.

Nothing in this section prevents a consumer from exercising any mandatory right to approach a competent authority, Consumer Commission or court available under applicable law.

22. Changes to This Legal Notice

We may update this Legal Notice from time to time to reflect changes in:

Our business
Products and services
Website functionality
Applicable laws
Regulatory requirements
Food-safety requirements
Business practices

The latest version published on this website will apply from its stated effective date, subject to applicable law.

23. Contact Information

For questions regarding this Legal Notice, website content, product information, compliance matters or other legal enquiries, please contact:

EXCELLENCENUTS®️
Operated by: Shri Laadli Ventures LLP